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	<title>Small Biz Map &#187; customer complaints</title>
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		<title>4 Tips to Avoid Customer Complaints</title>
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		<pubDate>Fri, 20 Mar 2009 19:17:36 +0000</pubDate>
		<dc:creator>Ronda</dc:creator>
				<category><![CDATA[Business Management]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[customer complaints]]></category>
		<category><![CDATA[customer service]]></category>

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		<description><![CDATA[People can make or break your small business.  Offering excellent customer service can distinguish you from the competition, result in increased sales and a more loyal clientele.  Therefore, teaching employees how to treat customers right should become part of your initial and ongoing training.  It should be reinforced daily. Below are four tips you can [...]
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