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		<title>Help An Employee Out</title>
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		<pubDate>Tue, 31 Mar 2009 13:52:21 +0000</pubDate>
		<dc:creator>Ronda</dc:creator>
				<category><![CDATA[Training]]></category>
		<category><![CDATA[new hire orientation]]></category>

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		<description><![CDATA[Good training creates better employees.  Whether it&#8217;s explaining a new policy or teaching new skills, adequately training your staff is vital to the continued success of your small business. To be most effective, employee training should begin on the first day of work and cover everything the employee needs to know.  I repeat, training should [...]
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		<title>4 Tips to Avoid Customer Complaints</title>
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		<pubDate>Fri, 20 Mar 2009 19:17:36 +0000</pubDate>
		<dc:creator>Ronda</dc:creator>
				<category><![CDATA[Business Management]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[customer complaints]]></category>
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		<description><![CDATA[People can make or break your small business.  Offering excellent customer service can distinguish you from the competition, result in increased sales and a more loyal clientele.  Therefore, teaching employees how to treat customers right should become part of your initial and ongoing training.  It should be reinforced daily. Below are four tips you can [...]
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