Category: Training

Help An Employee Out

Help An Employee Out

| March 31, 2009 | 0 Comments

Good training creates better employees.  Whether it’s explaining a new policy or teaching new skills, adequately training your staff is vital to the continued success of your small business. To be most effective, employee training should begin on the first day of work and cover everything the employee needs to know.  I repeat, training should [...]

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4 Tips to Avoid Customer Complaints

4 Tips to Avoid Customer Complaints

| March 20, 2009 | 0 Comments

People can make or break your small business.  Offering excellent customer service can distinguish you from the competition, result in increased sales and a more loyal clientele.  Therefore, teaching employees how to treat customers right should become part of your initial and ongoing training.  It should be reinforced daily. Below are four tips you can [...]

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